Frequently Asked Questions (FAQ)

What is LinkByMe?
How did my business get here?
Why isn't my business listed first?
Why can't I see my business email address?
Can I email businesses listed on LinkByMe?
How do I add my business details?
How do I update/edit my business details already on LinkByMe?
What should I do if I have forgotten my password?
Can I change my business description?
What is a good description of the company?
Why can't I login?
How do I submit a complaint?
How do I report incorrect data in LinkByMe? Eg. incorrect telephone number or website, etc
Do I have to pay for the LinkByMe services?


What is LinkByMe?

LinkByMe is an online business directory that promotes businesses of the Canada free of charge to readers and advertisers. See all LinkByMe benefits for company, enterprise or business.
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How did my business get here?

Businesses add themselves to the directory through the add My Business function found on each page. If your business was not added by yourself or by someone else in your company, please contact us.
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Why isn't my business listed first?

Businesses appear at the top of the list according to the date they were added or released their latest update on LinkByMe. Ranking is determined by the amount of relevant information contained in your listing. The more information relevant to the search term, the higher your ranking. Relevant information can be contained in:

• business description, including brand information
• web address (URL)
• product and services - categories that you add to your listing

The more relevant information you have on your company listing pertaining to a particular search phrase, the more likely you are to appear on the first page of results for that search phrase.
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Why can't I see my business email address?

Due to privacy laws, we are not able to show this information. If you want to check or update the email address we hold for your business, you can do so by clicking on the Contact information on your company control panel and following the instructions.
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Can I email businesses listed on LinkByMe?

If we have an email address for the business, there will be a link beneath the contact details that allows you to email them directly. Click on this link to email the company.
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How do I add my business details?

You can add your business to LinkByMe by simply clicking on the Add my business link on the Homepage, or at the top or bottom of any page on the site. Supply as much information as you can about the products and services you provide. This is your chance to promote your business, so think about what differentiates you from your competitors and highlight this in your company description.
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How do I update/edit my business details already on LinkByMe?

Simply go this link to update your details and follow the instructions.
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What should I do if I have forgotten my password?

Click to the link forgot password and enter your email address. In few minutes you will receive an email with instructions on how to renew your password.
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Can I change my business description?

Yes. Just go to your control panel, entering from here.
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Why can't I login?

Check that you have typed your email address and password correctly.

If you cannot see any reason why your login should be refused, please contact us and provide as much information as possible, including any error messages that you received. We will respond to your email as soon as possible.
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How do I submit a complaint?

Please contact us and provide as much information as possible regarding your complaint. We will respond to your email as soon as possible.
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How do I report incorrect data on LinkByMe? Eg. incorrect telephone number or website, etc

Please contact us and provide as much information about the incorrect data as possible. We will respond to your email as soon as possible.
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Do I have to pay for the LinkByMe services?

No, all services provided to users of LinkByMe are free (and will remain). If you received any questions or requests for payment for our services, please help us combat fraud by sending information from our contact form. Thank you very much.
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Check back with us regularly, as we are adding new sites to the LinkByMe family on a regular basis.
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